Privacy Policy

This Web site is owned and operated by or on behalf of the American Red Cross. We recognize that visitors to our site may be concerned about the information they provide to us, and how we treat that information. This Privacy Policy addresses those concerns. This policy may be changed or updated from time to time.

If you have any questions about our Privacy Policy, you can contact us at:

American Red Cross
New York-Penn Region
Donor Services Department
825 John Street
West Henrietta, NY 14586

We are available to answer your questions or hear your concerns.

Our Policy
The American Red Cross uses its best efforts to respect the privacy of its online visitors. At our site, we do not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. This means we do not require you to register or provide information to us in order to view our site. The American Red Cross only gathers personally identifiable data, such as names, addresses, zip/postal codes, e- mail addresses, etc., when voluntarily submitted by a visitor. For example, personally identifiable information may be collected in order to respond to a stated desire to volunteer time to the American Red Cross, or to schedule a blood donation. This information is used solely by the American Red Cross or other entities who are involved in the operation of this site for internal purposes. American Red Cross lists are never sold to third parties.

Is My Personal Information Secure?
All access to personal information that is provided on the website, i.e., information requested to schedule a blood donation appointment, is protected via a password and are not stored online after being emailed.

How Do We Use "Cookies"?
Visitors should be aware that non-personal information and data may be automatically collected by the American Red Cross’ Website through the use of "temporary cookies." Cookies are not programs and cannot be used to invade a visitor’s system or damage files. Generally, temporary cookies work by assigning a unique number to the visitor that has no meaning beyond the website. This information is not retained between visits to the website. If a visitor does not want information collected through the use of cookies, there are security settings in most browsers that allow the visitor to disable the use of cookies. The American Red Cross uses "cookie" technology only to obtain non-personal information from its online visitors in order to improve visitors’ online experience and facilitate their visit within our site.

Thank you for visiting our site. Please contact us should you have any questions about the operation of the site.

Revised April 14, 2003